HOUSTON, TX - Bush Intercontinental Airport is ranked as one of the worst major airports in the world, according to data analysis website Priceonomics. The site looked at more than 17,000 reviews to determine rankings.
I.A.H. was rated the thirteenth worst airport worldwide based on the site's analysis. By comparison, Singapore's Changi Airport ranked highest in overall quality.
Houston Airport System spokesman Bill Begley responded to the report by saying, "While the Houston Airport System values input from the people who use our facilities - more than 53 million passengers flew in and out of Bush Intercontinental and Hobby Airport last year, and we are on pace to pass that number this year - ratings like these often are very subjective. Even this most recent article pointed out that the information it used to develop these ratings was not the result of a scientific sampling."
Begley added that a recent passenger satisfaction assessment, conducted by an independent firm, found 80 percent of passengers at Bush Intercontinental were "quite satisfied with their overall experience" in Spring 2015.