A ‘race’ thing, or a ‘Trump’ thing? Delta gets slammed with criticism after failing to remove unruly passenger

trump-delta

HOUSTON — Delta Airlines has found itself  facing yet another firestorm after flight attendants failed to remove an unruly Trump supporter, who was swearing at other passengers and berating Hillary Clinton supporters.

The incident happened Tuesday while passengers were boarding Flight 248 from Atlanta to Allentown, Pa.

A video posted on social media shows a white, male Trump supporter standing in the aisle, yelling at other passengers.

“You can’t hear me? Donald Trump, baby. That’s right, this man knows what’s up! We got some Hillary bitches on here?” the man, wearing a t-shirt and truckers cap, yelled. “Donald Trump is your president, every God damn one of you. If you don’t like it, too bad.”

He then sat down as the person recording the incident panned around the cabin, showing the uncomfortable expressions on other passengers’ faces.

 

The man being allowed to remain on the plane has caused social media to erupt, with many users calling for a #BoycottDelta movement. And in the day and age of “putting your money where your mouth is,” several celebrities chimed in, threatening to end their “platinum” relationships with the airline. The celebrities who called Delta out included Michael Skolnik, Seth MacFarlane, Gabrielle Union and former Houston Texans player Travis Johnson.

 

 

Delta CEO Ed Bastian sent a letter to Delta employees Monday saying that the airline made a mistake by allowing the abusive passenger to remain on the flight.

“This individual displayed behavior that was loud, rude and disrespectful to his fellow customers,” he wrote. “After questioning the customer, our team members made the best decision they could given the information they had and allowed him to remain on the flight. However, if our colleagues had witnessed firsthand what was shown in the video, there is no question they would have removed him from the aircraft. He will never again be allowed on a Delta plane.”

The airline is refunding every passenger on that flight the full price of their tickets.

Is is about race? Is it about sex? Is it about politics? Is it about freedom of speech?

Delta Airlines was recently called out after one of its flight attendants refused to let a black female OBGYN help a sick passenger because the flight attendant did not believe the woman was an “actual phyisican.”

“I raised my hand to grab (the flight attendant’s) attention. She said to me ‘oh no sweetie put ur hand down,’” Dr. Tamika Cross wrote on Facebook.

Cross said the flight attendant then asked her to show her credentials to prove she was a doctor. All of this, while the sick passenger was unresponsive and in need of desperate medical attention.

Delta later issued a statement saying they were troubled by the accusations.

“The experience Dr. Cross has described is not reflective of Delta’s culture or of the values our employees live out every day,” the airline said. “We are in the process of conducting a full investigation.”

A second African American doctor, Ashley Denmark, said she experienced the exact same thing on another Delta flight

A hashtag, #WhatADoctorLooksLike, was initiated with minority doctors posting pictures of themselves, to end what they were calling implicit bias.

In 2015, another unruly Delta passenger was allowed to remain on a flight after openly harassing a Muslim mother who was wearing a hijab. Video shows the passenger yelling “This is America” at Darlene Hider and, instead of helping the mother, the flight attendant threatened to remove Hider and her family, saying “You are at my wit’s end.” The flight attendant said to Hider’s husband. “You better be quiet before I kick you off of this plane!”

The Hider family was moved to another section.

This summer, Delta removed a Muslim couple from a plane because a flight attendant allegedly told the pilot she was uncomfortable. Nazia and Faisal Ali had just boarded a Delta flight from Paris, bound for Cincinatti, when a ground agent asked them to grab their personal belongings and disembark.

Delta released a statement on that issue as well:

 “Delta condemns discrimination toward our customers in regards to age, race, nationality, religion, sexual orientation or gender. As a global airline that brings hundreds of thousands of people together every day, Delta is deeply committed to treating all of our customers with respect. Delta continues its investigation into this matter and will issue a full refund of these customers’ airfare.”

Bastian said it is important that the airline admit its mistakes when one is made.

“The heightened tension in our society means that now more than ever we must require civility on our planes and in our facilities,” he said. “We must stay true to Delta’s core values and treat one another with dignity and respect. We also must remain committed more than ever to the safety of our customers and our crew members. We will not tolerate anything less.”

Soooooo #BoycottDelta is what I’m hearing!? #deltaairlines

— Sam (@SoySamArevalo) November 26, 2016