HOUSTON, TX – Scam alert. A bevy of text messages is making the rounds claiming to be from Bank of America. The message indicates that there is some sort of problem with your account and asks you to call a particular phone number. When you call, you get a recording.
“Thank you for calling, this is Bank of America. A message was sent to inform that your debit card has been limited due to a fraudulent suspicion. Please press one to get verified now.”
But guess what? It’s a scam.
“Thank you, this is Bank of America identity check service,” the message continues. “Please press one to continue…please enter you sixteen-digit Bank of America debit card number starting with four, three, five, six, zero, three now…”
Monica Russo with the Better Business Bureau explains, “They call thousands of numbers and if they reach even one person then it’s worth it for the scam artists behind these operations.”
Web boards are full of folks complaining about receiving the message. The general rule to abide by is simple: never give your bank account or pin number to anyone. After all, if it really was your bank calling, wouldn’t they already know your account number? They’re the ones you have to call when you forget!
“One thing your bank won’t do is ask you for personal information through a text message,” Russo says. “And in most cases you should be able to speak to a live agent.”
If you’re not sure, call your bank and ask before you call the number on the email or text message. Ten bucks says they’ll be able to set you straight.