BANGKOK, THAILAND – Let’s just say, for argument’s sake, that you are an official with Thai Airways, and, that a flight from China with more than 280 souls aboard skidded off the runway in Bangkok, as happened over the weekend.
After taking care of the injured and the other passengers, what do you do next? If you are Thai Airways, you get a whole bunch of spray paint and black out your airline’s logo.
You explain that Star Alliance crisis communication rules recommend blacking out the logo to protect the image of the airline and other alliance members.
Thai Airways is one of Star Alliance’s founding members. So is United, which didn’t tell us if they do the same thing.
In a world filled with uncertainties, flying should not be one of them.