WASHINGTON, D.C. – Close your eyes, and you might think Brenda Lee was telling Congress she’s sorry, so sorry.
But it was really Marilyn Tavenner, the administrator for the Centers for Medicare and Medicaid testifying before the House Ways and Means Committee about the online Obamacare signup snafu known as Healthcare.gov, “To the millions of Americans who have attempted to use Healthcare.gov to shop and enroll in healthcare coverage, I want to apologize to you that the Web site has not worked as well as it should.”
Is that like the designers of the Hindenberg saying their zeppelin did not land as well as it should?
But Tavenner’s apology wasn’t enough for Houston-area congressman Kevin Brady who wanted a guarantee that no American would experience a gap in healthcare coverage.
Tavenner: Sir, what I can guarantee is that we have a system that is working. We are going to improve the speed of that system…
Brady: Excuse me.
Brady: You are saying the system right now is working?
Tavenner: I am saying it is working. It is just not working at the speed that we want and at the success rate that we want.
Tavenner could not tell committee members how many people have signed up since October 1, saying instead that the administration expected the initial enrollment to be small, another reason to extend the deadline to March 31.
Part of that problem might be found in the recent poll by Bank Rate that shows 47% of uninsured Americans don’t know where to go to learn about Obamacare.
Wednesday’s the day Health and Human Services secretary Kathleen Sebelius will be on the hot seat when she becomes the highest ranking Obama administration official to testify about what happened.
Something tells us she won’t be doing it as a video conference.