An upscale hotel in Hudson, NY has found a new way to keep guests from giving them a bad review…fine them!
According to The New York Post, The Union Street Guest House, near Catskills estates built by the Vanderbilts and Rockefellers, charges couples who book weddings at the venue, $500 for every bad review posted online by their guests.
Here’s the policy on the hotel’s website…
“Please know that despite the fact that wedding couples love Hudson and our inn, your friends and families may not.
If you have booked the inn for a wedding or other type of event . . . and given us a deposit of any kind . . . there will be a $500 fine that will be deducted from your deposit for every negative review . . . placed on any internet site by anyone in your party.”
If you take down the nasty review, you will get your money back.
Since being called out, the policy has since been tweaked.
After the story went viral, dozens of disgruntled guests went over to the hotel’s Yelp page and left a bad review, bringing it down to one star.
Well now the hotel is trying to backpedal posting on its Facebook page that the $500 fee was “put on our site as a tongue-in-cheek response to a wedding many years ago. It was meant to be taken down long ago and certainly was never enforced.”
That post has since been removed.
Joke or not this is the dumbest thing I have ever heard of, especially for someone in the “hospitality” business. They say all publicity is good publicity. Not so sure that’s the case here. If I were looking for a wedding venue I would say “I Don’t” to Union Street Guest House.
And that’s today’s helping of The Online Dish with Maggie.