Closed captioning inquiries should be directed to the following:
Phone: 713-435-2863
Email: captioning.inquiry@cw39.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written closed captioning complaints should be directed to the following:
Alberto Herrera
Director of Technology
KIAH-TV
7700 Westpark Drive
Houston, Texas 77063
Phone: 713-435-2863
Email: captioning.complaint@cw39.com
Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.
