Closed captioning inquiries should be directed to the following:

Phone:713-781-3939
Email: captioning.inquiry@cw39.com

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written closed captioning complaints should be directed to the following:

CW39 Houston
7700 Westpark Drive
Houston, TX 77063
Main Phone: 713-781-3939
Main Fax: 713-781-3441
Email: captioning.complaint@cw39.com

Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

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