911 dispatcher hangs up on caller

CW39
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LAS VEGAS, NV – A 911 dispatcher in Las Vegas is under fire for hanging up on a frantic caller who found his mother dead.

The dispatcher hung up after the caller swore and didn’t remember his address. Fortunately, the Metro Police dispatcher was still on the line and was able to assist in the situation.

Now the Las Vegas Fire and Rescue Chief, Willie McDonald has launched an investigation and has identified the call taker.

Department policy protects the information they provide and the Chief cannot release the explanation, if any, the dispatcher gave for hanging up.

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